(COVID-19) Your CMA Action Plan

This article will be updated regularly.

Last updated on September 14th, 2020

You’ve probably had many conversations by now about COVID-19, so I will not go deep into the topic. However, I’d like to focus on its impact as it relates to your plans to become a CMA.

Due to the unprecedented spread of this coronavirus, the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC) are recommending social distancing and a sudden halt to non-essential events and activities. They specifically state that most educational institutions should plan for distance and online learning.

No matter where you are in your CMA review course, your exam plans may need to change.

Prometric COVID-19 Updates

Prometric is the organization that facilitates the CMA exam. On March 17th, they issued an update about their test-taking facilities. In accordance with the CDC guidance, Prometric will be temporarily closing its test centers both in Canada and the United States. These nationwide closures started on March 18th and will be in effect for 30 days. They intend to re-open testing centers on April 16th.

UPDATE 04/10/20: Prometric will extend the closure of test centers in the U.S. and Canada through April 30th, with a planned resumption of testing on May 1st.

The re-opening of testing centers in other parts of the world will differ in dates. For more information about centers in your city, click on this link to look up Prometric’s closure list.

UPDATE 05/17/20: Around 200 Prometric test centers in the US and more around the world have either reopened or will reopen within the next few weeks for essential testing only, which includes the CMA exam. Tap here for the complete list of reopened test centers.

The closure of the remaining test centers in the US and Canada has been extended through May 31st.

UPDATE 06/27/20: The majority of Prometric test centers have now reopened in North America, UK, Ireland, and more across the world.

Test centers will be operating under strict social distancing guidelines during the pandemic:

The procedures will require test takers to bring and wear a mask during the entirety of their time at the test center. Entering the test center without a mask will not be permitted.

UPDATE 07/26/20: According to Prometric Test Center Policies, masks with exhale/one-way valves are prohibited to use at the testing center, due to the lack of viral particle filtration provided by these masks.

Candidates will also not be permitted to test if they fall into any of the following categories:

  • Have been diagnosed with COVID-19 in the past 14 days;
  • Have been exposed to someone diagnosed with COVID-19 in the past 14 days;
  • Are experiencing flu or cold-like symptoms;
  • Have returned from travel to a highly infected area in the past 14 days.

To review the full list of Prometric testing procedures and restrictions, check the links below:
North America Testing Procedures
Global Testing Procedures

UPDATE 08/14/20: Until further notice, candidates are required to wear medical masks or cloth face coverings during the entirety of their time at Prometric test centers.

Keep in mind that if you forget to bring your mask to the exam, you will not be allowed to enter the test center and you also won’t be eligible for a free reschedule.

For additional details, visit Prometric’s COVID-19 update page and their comprehensive FAQs page.

Do Prometric closures impact your CMA exam?

Prometric will be issuing emails to everyone who has an existing appointment or scheduled exam. In this email, people will receive information about how to reschedule their test. No fees will be incurred as a result of this process. Prometric is working directly with testing organizations, such as the IMA.

UPDATE 07/26/20: CMA exam rescheduling fees resume on August 1st. The exception is candidates whose exams are canceled due to test center closures or regional restrictions – they will receive one free reschedule for their exam.

Additionally, candidates who cannot take the exam due to COVID-19 illness will be able to request a refund through Prometric’s contact form.

UPDATE 08/14/20: here’s the IMA’s updated exam cancellation and rescheduling policy:

✔ You can cancel your exam appointment 30 days or more in advance at no charge

✔ You can also cancel your exam appointment within 30 days of the scheduled appointment date, but you’ll be charged a $50 rescheduling fee

✔ After canceling your exam appointment, you can reschedule either for the current testing window or for the January-February testing window at no additional cost. You won’t be required to pay for another exam registration fee

✖️But, if you cancel your appointment less than 72 hours before your exam, you will forfeit your exam fee and will need to purchase a new registration

Where do I find IMA updates about COVID-19?

The Institute of Management Accountants is an important professional association. When you are starting out on your journey to becoming a CMA, you will find information online at The Association of Accountants and Financial Professionals in Business. You can visit IMAnet.org for information about scheduled exams. This organization is publishing regular, industry-specific news and updates on its website as well.

The second exam window, May-June, has been extended, but more on that in a minute.

What should you do as a CMA candidate during COVID-19

Here are a few reminders and recommendations. These are based on current information about COVID-19 and the CMA exam.

• The May-June exam window is being extended to July 31st. Registration for this window will remain open until July 12th.
If the pandemic continues, candidates who have paid for their exam will be able to rebook it for the September-October window without a penalty.
UPDATE 04/15/20: The September-October testing window will open early – from August 1st to October 31st.
Scheduling for August dates will be available soon. Registration for the September-October window will remain open until October 15th.

• If you have already paid your exam fee and have also booked your exam date, you can either keep it or postpone it to another date in the window or to the next window. The IMA will waive its rescheduling fee.
If you plan to reschedule it, please reach out to the IMA directly to start the rescheduling process.
UPDATE 07/26/20: rescheduling fees resume on August 1st, 2020.

• Some CMA candidates have already paid for their test and others will wait to pay until after the Prometric centers are officially open again in their city. This is a personal decision you will make at your own judgment.

• This is a good time to start studying or keep studying for the CMA exam. Self-quarantine creates an environment with fewer distractions, you can be hyper-productive and utilize your time to prepare.

• Staying active and busy even during social isolation can offset feelings of anxiety or panic. The Anxiety and Depression Association of America recommends routines and rituals to reduce these feelings. Studying can be a great routine to continue through self-quarantine or until the coronavirus subsides.

• If you are taking an in-person CMA test prep class, ask your instructor for online classroom alternatives immediately.

The CDC reminds everyone that there is no vaccine for COVID-19, as of today, and has the following general recommendations:

  • The best prevention is to avoid exposure
  • Practice social distancing by staying six feet away from people in public
  • Cover your mouth or nose entirely when you sneeze or cough
  • Wash your hands for 20 seconds every time you have been in the public
  • Use a hand sanitizer with a minimum of 60% alcohol
  • Don’t touch your nose, mouth, or eyes if you haven’t sanitized your hands
  • Avoid contact with people who are sick
  • If you are sick, stay home unless you need urgent medical care and wear a facemask in public
  • Regularly clean and disinfect your home and possessions

Let’s all band together and do our part to stop the spread of the virus. Together, we will defeat it!

Studying for the CMA exam during the pandemic

So, your exam may be rescheduled and the world, in general, is in a unique season due to this pandemic: where does that leave you? Your goal for becoming a CMA is unchanged and you still have to work toward this goal with intention and dedication. Some strategic choices need to be made as you study for the CMA exam during this pandemic.

To stay on track for becoming a CMA, implement the following suggestions as they best fit your specific needs:

  1. Stop watching the news 24/7. I get it. It’s important to stay informed, but new developments don’t occur every hour. Instead, use that time in more productive ways.
  2. If you haven’t started the CMA process yet, become a member of the IMA first. You can do this as a professional, student, or academic.
  3. Start studying for the CMA exam using a proven method. While everyone learns differently, our 16-week framework has provided the best benefit to students. This approach maximizes every minute you spend studying to optimize retention and help you pass the test.
  4. Watch Prometric’s video on what to expect on exam day, so you feel more confident and prepared for the big day.
  5. Complete your professional experience and educational qualification forms and submit them to the IMA for processing.  If you don’t have professional experience yet, you can accomplish it within seven years of passing the CMA exam.
  6. If you’re a college student, this would be a great time to pursue the CMA and have it under your belt before you graduate.

Remember that this pandemic will pass. What you do with your time now can set you up for a brighter future. Continuing to pursue your CMA is going to pay off. The IMA’s global salary survey reports a median income that is 36% higher than national averages. Globally, the compensation you can receive as a CMA is consistently above average pay for other skilled careers.

How is CMA Exam Academy responding to the pandemic?

We are grateful in times like these that our globally distributed team has always worked remotely. The impact on the day-to-day operations of the organization has been minimal.

Existing students enrolled in our program will continue to receive the same level of coaching support and resources as they normally have been. New students can be assured of the same.

As the CEO of this small business, I’m committed to continuing uninterrupted support to our students while also ensuring that each team member, and their families, can safely rely on their monthly paycheck during this crisis.

To our existing students, our entire team is here for you! And to new students, we greatly appreciate your business. You’re in good hands.

If you have questions or need clarification about anything in this post, drop them in the comments section below.

Wishing you and your loved ones health and safety.

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12 Comments on “(COVID-19) Your CMA Action Plan”

  1. Hi bro,I got scholarship in 2019 sep which is only valid till 2020 sep,so plzz tell me that are there any chances of extending my registration validity.And are exams in India being conducted ?? CMA USA exams

    1. Hi, I’d recommend reaching out directly to the IMA about the extension.

      Yes, there are Prometric test centers in India where you can sit for the CMA exam. You can locate the closest to you on Prometric’s website.


  2. Hi Nathan

    Hope all is well

    I passed part 1 in june 2018 and I entered to the program on june 2017, the expiry date for part 1 results will be 3 years from entering to the programme that is mean it should be expir in june 2020 right ? In this case what should i do ? And the IMA can give me extension ?

    1. Hi Sami,

      I recommend reaching out to the IMA before your program expires to check if they can extend it for you.

      They may be able to do that for you.

      Good luck!

    1. Hi Abdul,

      Yes, there is one!

      You can get $209 off the combo course with the coupon code CMACOACH.

      I look forward to helping you earn your CMA certification, Abdul!


  3. Hi Nathan

    Thank you, I hope you and your family staying safe too.

    I was planned for May/June Session, now in that situation, I am also confused about when to register for the exam. I need your guidance on that.

    Thank you

    1. Hi Surajit,

      Thank you, you as well!

      The test centers are currently scheduled to reopen un July, so you can either wait until July to book your exam date or you can book it now. Whichever you prefer 🙂

      If you have any other questions, let me know!


  4. Hey Nathan,
    First of all I hope you and your family is safe and sound.
    I was planning to attend exam in May. Now that the situations have changed I’m confused about when to register for the exam. After reading this article I’m confused if I could give exam in May.. or June.. even if I’m able to do that when to register. There’s no accurate estimate about when this pandemic will be over. Also there’s only one prometric centre in my state. So if I get late to register I’m not sure I’d get comfortable date and time. I need your guidance in this situation.
    Expecting your reply.
    Thank you.

    1. Hi Rahna,

      Thank you, I hope you and your family are staying safe and healthy, too.

      If want peace of mind that you’ll have a spot when the exam centers reopen, you can go ahead and register but chose the last possible date in July. If centers are still closed by then, the IMA will allow you to postpone to Sep/Oct at no charge.

      Let me know if you have any other questions.

      Thank you,

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